Cookie Policy

Last Updated [14/02/2022]

This cookie policy (“Cookie Policy”) is intended to inform you how we use “cookies” and similar technologies on our website at www.thetrupgrade.co.uk (“Site”) and to assist you in making informed decisions when using our Site. Please take a moment to read and understand this Cookie Policy. This Cookie Policy should also be read in conjunction with our Privacy Notice and our Terms and Conditions.

What Are Cookies?

Cookies and similar technologies are very small text documents or pieces of code, which often include an anonymous unique identifier. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to store this file on your computer or mobile device and access information from it. Information gathered through cookies and similar technologies may include the date and time of visits and how you are using the particular website or mobile application.

We use first on our Site and / or in our emails. First party cookies are cookies placed by us to collect information about you.

How Long Do Cookies Last?

All cookies have expiration dates that determine how long they stay in your browser:

Session Cookies – these are temporary cookies that expire (and are automatically erased) whenever you close your browser.

Persistent Cookies – these usually have an expiration date and so stay in your browser until they expire, or until you manually delete them.

The Cookies We Use On Our Site

We use the following types of cookies on our Site:

Essential Cookies – Essential cookies are those cookies which are essential for the operation of a website. Essential cookies include cookies such as login cookies and shopping cart cookies.

Functionality Cookies –These cookies recognise you when you return to a website, they remember your preferences and they provide enhanced, more personalised features.

Analytics/Performance Cookies –Analytics cookies, along with other information, allow websites to calculate the aggregate number of people using a website and which features of a website are most popular. This information is generally used to improve the website.

Social Media Cookies –These cookies are used to personalise your interaction with social media, such as Twitter, Facebook, Tumblr and YouTube. Such cookies recognise users of those social media sites when you view social media content on the website. They also allow you to quickly share content across social media, through the use of simple “sharing” buttons. Some websites may also contain features that enable you to use your social media account to sign in and create/maintain an account with the website you are visiting and to enable the website operator to store your content. This involves the use of cookies.

Targeting Cookies –Targeting cookies (also known as advertising cookies) deliver adverts that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on a website and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

The table below sets out more information about the individual cookies we may use on our Site and the purposes for which they are used.

CookieDurationDescription
_fbp3 months

This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.

_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_4P1ELR3V2M2 yearsThis cookie is installed by Google Analytics.
_gat_UA-202409909-11 minuteA variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category .
cookielawinfo-checkbox-functional1 yearThe cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
cookielawinfo-checkbox-others1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Performance".
CookieLawInfoConsent1 yearRecords the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
fr3 monthsFacebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
guest_id2 yearsTwitter installs the guest_id cookie to enable Twitter integration and for social media advertising. This cookie helps to track user behaviour for marketing, to enable sign in and personalize the user's Twitter experience across devices.
guest_id_ads2 yearsNo description
guest_id_marketing2 yearsNo description
loglevelneverNo description available.
muc_ads2 yearsNo description
personalization_id2 yearsTwitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.

Consent to Use Cookies

Non-essential Cookies We may only store and access non-essential cookies on your device with your permission. You are not obliged to give consent to our use of non-essential cookies. Further, if you give your consent and then change your mind you can block or delete them (see below).

Essential Cookies Please note that we do not need your consent to store and access essential cookies on your device, although you can still block or delete them (see below).

Refusing, Blocking and Deleting Cookies

You can block the use of cookies altogether by activating the relevant settings in your browser. For more information on cookie management and blocking or deleting cookies for a wide variety of browsers, visit All About Cookies.

Please be aware that in order to use some parts of our Site you will need to allow certain essential or functional cookies. If you subsequently block or delete those cookies, some aspects of our Site may not work properly and you may not be able to access all or part of our Site.

You can change your cookie preferences at any time by clicking on the ‘change your consent’ or ‘withdraw your consent’ links in the ‘cookies we use’ section on this page.

Contact Us

Questions, comments and requests regarding data protection matters are welcomed and you can contact us at TranspennineEngagement@networkrail.co.uk, or you can contact our Data Protection Officer directly:

By email: data.protection@networkrail.co.uk

By post: Data Protection Officer, Network Rail, The Quadrant, Elder Gate, Milton Keynes, MK9 1EN.

If you have any specific queries about the collection of Cookies, please contact us and include your consent ID and the date.

Changes

We regularly review our Cookie Policy to ensure that it is up-to-date. This Cookie Policy was last updated on [14/02/2022].